Product Care

At Ke Jewelry, we want your jewelry to sparkle and shine for years to come. To ensure the longevity and beauty of your precious pieces, please follow these jewelry care instructions: 

1. Handling and Storage:

Handle your custom natural stone and pearl jewelry with clean hands to avoid transferring oils and dirt onto the delicate surfaces. Store each piece individually in a soft pouch or lined jewelry box to prevent scratches and protect against moisture.

2. Cleaning:

Clean your jewelry gently after each wear using a soft, damp cloth to remove sweat, oils, and dirt. Pat dry with a clean, dry cloth. Avoid
using abrasive materials or harsh chemicals, such as bleach or ammonia-based cleaners, as they can damage the pearls and gemstones.

For more thorough cleaning, use a mild, non-detergent soap diluted in warm water. Dip a soft brush (e.g., a baby toothbrush) into the soapy water and gently scrub the jewelry. Rinse with clean water and pat dry with a soft cloth.

3. Pearl Care:

Pearls are organic gemstones that can be sensitive to chemicals, acids, and extreme heat. Avoid exposing them to perfumes, cosmetics, hairspray, and acidic substances. After wearing pearl jewelry, wipe them gently with a clean, damp cloth to remove any residue.

4. Gemstone Care:

Natural and Gemstones can vary in hardness and sensitivity to chemicals. Always refer to specific care instructions for the type of natural stone in your jewelry. Generally, avoid exposing natural and gemstone jewelry to harsh chemicals, extreme temperatures, and prolonged sunlight.

5. Metal Care:

Clean metal components with a soft, non-abrasive cloth to maintain their shine. Avoid using abrasive cleaners that can scratch or damage the metal.

6. Delicate Handling:

Be gentle with your jewelry, especially pieces with delicate settings or intricate designs. Avoid pulling or twisting any components.

 7. Warranty and Repairs:

Refer to our warranty policy for information on repairs and maintenance covered by the warranty. Following these care instructions will help you enjoy your custom natural stone and pearl jewelry for many years to come. If you have any questions or concerns about caring for your jewelry, please don't hesitate to contact our customer support team at info@kejewelry.com.au or 0478 988 414.

Thank you for choosing Ke Jewelry, and we hope your unique jewelry pieces bring you joy and elegance. Remember to adapt these care instructions to the specific natural stones, pearls and gemstones used in your custom jewelry. Providing detailed care guidance can help your customers keep their cherished pieces in pristine condition.