1. Consumer Guarantees

 1.1. Under the ACL, our customers have the following guarantees regarding the jewelry they purchase:

The jewelry will be of acceptable quality. The
jewelry will match its description or any sample shown. The jewelry will be fit for any disclosed purpose.

You have the right to a refund or replacement if the jewelry is faulty or does not meet these guarantees.

2. Change of Mind Returns

2.1. We understand that sometimes you may change your mind. In addition to your ACL rights, we offer a change of mind return policy within 14 days from the date of
purchase.

2.2. To be eligible for a change of mind return, the jewelry must be unused, in the
same condition as when you received it, and in its original packaging. Please note that return shipping costs for change of mind returns are at the customer's expense.

3. Returns for Faulty or Damaged Items

3.1. If you receive jewelry that is faulty, damaged, or not as described, please contact us immediately. We will provide instructions on how to return the item, and we will cover the return shipping costs.

 3.2. You have the right to choose between a refund, replacement, or repair for
faulty or damaged items, in accordance with the ACL.

4. How to Initiate a Return

To initiate a return, please follow these steps:

4.1. Contact Us: Reach out to our customer support team at [Email Address] or [Phone
Number] to discuss your return and receive a Return Authorization Number (RAN).

4.2. Packaging: For returns, pack your item securely, including the RAN and a copy
of the original receipt.

5. Refunds

Upon receiving and inspecting your returned item, we will notify you via email or
phone about the approval or rejection of your refund. If approved, your refund will be processed within [X] business days and credited to the original payment method used for the purchase.

Upon receiving and inspecting your returned item, we will notify you via email or
phone about the approval or rejection of your refund. If approved, your refund will be processed within [X] business days and credited to the original payment method used for the purchase.

3. Exemptions

Please note that certain items are not eligible for return or refund:

Earrings (for hygiene reasons).

Items that show signs of wear or damage.

6. Contact Us

If you have any questions about our return and refund policy or need assistance
with a return, please contact our customer support team at [Email Address] or
[Phone Number]. We are here to help.

7. Changes to this Policy

 We reserve the right to update or modify this return and refund policy at any time
without prior notice. Please review this policy periodically for any changes.