At Ke Jewelry, we aim to provide you with a smooth and hassle-free shopping experience, including reliable and secure shipping services. Please review our shipping information to understand how we handle orders, delivery options, and estimated delivery times.

Order Processing

Once your order is placed, our team works diligently to process and package your jewelry with care. Orders typically ship within 1-2 business days from the date of purchase, excluding weekends and holidays.

You will receive an email confirmation with tracking information once your order has been shipped.

Shipping Options

We offer the following shipping options:

Standard Shipping: Our standard shipping option is available to customers in Australia. This option typically takes 2-5 business days for delivery, depending on your location.

Shipping Fees

Shipping fees are calculated at checkout based on your selected shipping method and the destination of your order.

Orders that meet a certain minimum purchase amount may qualify for free standard shipping within Australia. Please refer to our current promotions for details.

Order Tracking

To track the status of your order, click on the provided tracking link in your shipping confirmation email.

If you have any questions about your order's status or tracking information, please contact our customer support team at info@kejewelry.com.au or 0478 988 414.

Shipping to Multiple Addresses

If you wish to send jewelry to different addresses, please place separate orders for each shipping address. Our system does not currently support multiple shipping addresses in a single order.

Delivery Times

Estimated delivery times provided during checkout are approximate and may vary due to factors beyond our control, such as weather conditions or postal service delays.

Holiday Shipping

During peak holiday seasons, such as [e.g., Christmas or Valentine's Day], please place your orders early to ensure timely delivery. Delays may occur due to increased shipping volumes.

Contact Us

If you have any questions or concerns regarding our shipping information or your order's delivery, please contact our customer support team at info@kejewelry.com.au or 0478 988 414. We are here to assist you and ensure a smooth shopping experience.

Thank you for choosing Ke Jewelry. We appreciate your trust in our products and services.